Simpler servicesfor citizens and staff
We support the digitisation of complex services and processes: custom software, AI agents and automation that make cases, information and communications simpler to manage.
Tell us about your bodyHow we work with public bodies and administrations
Book a callConversational AI agents answer the most frequent questions, route requests to the right office and hand over to an operator when needed.
Built for every level of Public Administration
Questions about services and procedures arrive in large numbers and from all over the country. Software and AI agents work together to answer, guide and keep track of cases, without overloading offices.
Information and requirements
An AI agent answers questions on requirements and necessary documents and guides anyone requesting a service.
Case management
A custom platform to follow every case, from request to completion.
Deadlines and obligations
Automatic reminders and communications on deadlines and required steps.
Forms and documents
Guided collection of information and document checks, with fewer manual steps.
Request status
Citizens know where their case stands, without having to call.
Data to decide
Readable dashboards on requests and timing, to understand where to improve services.
One system for citizens, offices and procedures
AI agents welcome and guide requests, software turns them into cases followed by whoever is competent: everything stays aligned.
- Digital counter
- Cases
- AI agents
- Notifications
- Readable data
A single access point to the body's services
Learn moreThe agent understands the request, answers simple questions and routes to the competent office.
Designed to work in Public Administration
Services that are simple to use
Clear paths for citizens, businesses and staff, whatever their familiarity with digital tools.
AI agents and software together
The agent guides and collects, the software manages the case: two tools, one flow.
Citizens' data kept safe
Access by office and by role, clear flows and attention to GDPR from the design stage.
Traceable cases
Every step is recorded, so offices always know where a request stands.
Integration with the body's systems
We connect to the management systems and databases already in use, without replacing them.
By the offices' side after release
We support offices in using the service and improve it together with the people who run it.
FAQs